常見問題解答

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基本問題

此計畫特意為校友設計,相當有彈性。您和您的導師對此師友關係享有絕對控制權,在關係開始時可以共同決定要多常見面。根據規定,配對成功後,導師和導生要討論兩人願意投入多少時間經營這段關係、維持多長期間。我們建議師友組合每個月至少該見面一至兩小時,至少持續三個月至一季度。此關係主要宗旨是要達成導生設定的目標,有些組合達成此目的可能要花上數個月,有些可能不用;無論如何,最終是由導師和導生共同決定關係的運作方式。

We purposefully have designed this program to be flexible for mentors and mentees. You and your mentor/mentee have complete control over your mentorship relationship and can decide how often you want to meet at the onset of your relationship. Once matched, we ask the mentor and mentee to discuss how much time they can commit to the relationship and the duration of their relationship. Our suggestion is one to two hours a month for a minimum of three months or one quarter. The most important objective is to achieve the goals set for the mentee; for some matches this will not take several months, for others it will. Ultimately it is up to the mentor and mentee to decide together what works best for them.

誰有資格參與此計畫?

不分科系或學級,所有西北大學學生和校友都可以參與此計畫。目前為止,西北大學教職員工、學生家長和朋友仍不具參加資格。

如果我不住在埃文斯頓 / 芝加哥,可以參加嗎?

當然可以。西北大學師友計劃歡迎全球範圍內的所有學生和校友參與。您和您的導師 / 導生應盡量面對面談話,但也可以通電話、郵件,或視訊對話。

導師和導生如何配對?

師友計劃是個導生導向的計劃,即指導生可以搜尋並申請他們想合作的導師。導生在系統平台上輸入導師偏好(產業、職涯方向、所在地點等等)後,軟體會自動根據導生開出的條件生成校友清單,由導生從其中選出潛在導師。接下來,再由導師選擇接受或拒絕導生的申請。

師友關係有何重要性?

無數研究都證實了師友關係的重要性與價值。最容易證明這種人際連結之重要性的方式就是捫心自問,「我希望別人在我大學畢業、初出社會、轉換跑道的時候給我什麼建議?」設想一下,倘若當時真的有人給了您這些寶貴的建議,現在的您是否會有所不同?這就是師友關係的力量:賦予您向這些與過去的您相似的人生後輩分享知識、提供建議,助他們一臂之力的機會。

師友關係和短暫師友式互動有何不同?

短暫師友式互動指的是兩人之間、分享資訊式的單次對話;此類互動相當有意義,一般能讓導生有種茅塞頓開的感覺。儘管這些互動可能具交易性質,仍可能是對導生產生極大影響的瞬間。相形之下,師友關係講究校友和導生之間發展的長期關係,闊及職涯的方方面面,以至個人成長。

師友關係和社交人脈有何不同?

透過人脈網絡建立社交人脈的目的是結交專業人士,在您需要資訊或需要求職協助時能伸出援手的人。一般而言,社交人脈的互動較具交易性,例如向人脈網中的專業人士尋求徵才資訊、進行資訊面談,或詢問是否能將對方納入您的人脈網絡等。導師的存在目的不是為導生提供工作機會;師友關係講究校友和導生之間發展的長期關係,闊及職涯的不同方面,以至個人成長。

應該在哪裡會面?

所有見面都應在公共場所進行,例如導師的辦公室、餐館、或咖啡店。電話聯繫或視訊見面也不失為好方法。

導師和導生可以一起做什麼?

導師和導生最常見的互動方式是見面談話,其他可能活動包括:進行模擬面談 / 電話面談、安排工作場所影子學習機會、修改履歷表和求職信、一起參加會議或行業博覽會。詳細建議活動和討論話題列表,請參考資源庫,或點此連結:建議活動和討論主題。

為什麼我填完並遞交了個人檔案,卻無法進入系統平台?

系統管理員需要確認每位申請人的身份,究竟是否為在校學生或西北大學校友。此過程大約花費 1 至 2 天,身份通過後您就會收到通知信。謝謝您的參與!

我忘記使用者名稱和 / 或密碼了。請幫助我!

如果您忘記使用者名稱,請來信至 mentor@northwestern.edu,我們會傳送您的使用者名稱至您的電子信箱(您創建帳號時登記的電子信箱)。 如果您忘記了密碼,請至登入頁面點選「忘記密碼」連結,並輸入您的電子信箱。您會收到一封協助您重設密碼的電子郵件。

為什麼個人資料中需要填寫性別、種族、性別傾向?

導生可以用此資訊搜尋導師。我們收到強烈回饋指出,導生希望能選擇一位與個人的多種身份認同相符的導師。此資訊也將用於資訊追蹤。您可選擇是否要在個人資料中填寫此資訊。

導師可以選擇是否主持「師友圈」,即一位導師與多位導生的團體聚會,可能是一次性的安排,也可以在數個星期至數個月間多次聚會。我們建議每次聚會最多開放 4 至 8 位導生參與。這類團體聚集還有一項附加優點,即導生們可以彼此擔任同儕導師。如果您對主持師友圈感興趣,歡迎來信至 mentor@northwestern.edu 尋求設計師友圈的協助,並請記得在個人檔案中勾選師友圈選項,以表明主持師友圈的意願。

A mentor has the option of hosting a “mentorship circle”, which is a group that meets together and has one individual serving as a mentor to several mentees. This can be a one-time arrangement or a repeating circle that meets a number of times over a few weeks or months. Our suggestion is to host a maximum of 4-8 mentees in one group. An added benefit to this arrangement is that each individual in the group (mentees) can serve as peer mentors to one another. If you are a mentor and are interested in this option, please email mentor@northwestern.edu for assistance in setting up a circle and be sure to check the box in your profile that you are willing to host a mentorship circle.

我在帳戶裡面看到一個「移至過去人脈」按鈕,那是什麼?

點選「移至過去人脈」按鈕的話,現正活躍的人脈關係就會成為過去式。如果您誤點此按鈕,請來信至 mentor@northwestern.edu,尋求協助重新建立人脈關係。

如果我的師友關係出現問題該怎麼辦?

如果您和導師 / 導生出現問題,或有任何疑問,請來信至 mentor@northwestern.edu 給計畫管理員。計畫管理員可以提供改善關係的解決方案,或為您正式終結關係。

我要如何在個人檔案中標註師友關係的終結?

不管是您和導師 / 導生在關係開始時設定的終點、或師友關係自然地畫下了句點,當您的師友關係邁向終點,您可以進入帳戶中的「人脈關係」標籤標示關係的終結:找到導師 / 導生圖標,點選「互動」按鈕,您會看到一個灰色的「移至過去人脈」按鈕 ,點選該按鈕後,該關係就會從現在式變成過去式。我們鼓勵您在這麼做之前,先和導師 / 導生討論過,確認雙方都預備好終結師友關係。請至資源庫搜尋師友關係最終交流指引,或直接點選此連結:師友關係最終交流指引。我們鼓勵您和導師 / 導生見面,藉此資源引導最終對話。

師友關係結束的時候會發生什麼事?我要怎麼知道這段關係是否結束了?

天下無不散的筵席。當導生的目標已經全部達成,或已到當初師友關係設定的期限,您就會明白,曲終人散的時候到了。成功的師友關係值得慶祝,我們建議導師 / 導生做些特別活動、花些時間來紀念這段關係的終結,例如一起參加業界活動,或多加利用資源庫師友關係最終交流指引。此文件旨在引導雙方討論師友關係過程中的學習,並表達感謝。

我在網站上看到校友導生資格寫「剛進入職場的畢業生」,此計畫僅限新校友參與嗎?

不,此計畫並非僅限初入職場的導生參加。校友可以選擇擔任導師、導生,或同時兼任兩角。不管在職涯哪個階段(初期、中期或後期),校友都可以擔任導師。如果您需要導師(我們認為所有的人都需要有導師!),我們強烈建議您兼任導師和導生。歡迎擔任導師,分享您充沛的知識、職場和人生經驗,也歡迎您成為導生,多多利用來自導師的職涯建議和支持。

If I am already enrolled in the Northwestern Network Mentorship Program, will my profile automatically populate?

Yes, basic alumni and student profile information will populate, though there is also additional information that will need to be completed specific to the NEXT program.

How do I also register for the Northwestern Network Mentorship Program?

Alumni and students can register for the program and complete a profile by visiting the main program website.

How do I register for the NEXT program?

NEXT registration is simple and convenient, as the process is coordinated with the Mentorship Program:

Alumni

  • If you have already created a mentorship profile you may log-in and register the externship opportunity within the NEXT space.
  • If you do not currently have a mentorship profile, please create a NEXT profile and then post the externship opportunity. Please note we need to approve all accounts, which typically occurs within 1-2 business days.
  • If you registered for last year's NEXT, your information is still in the system. Please note that you will still need to log-in to access, review, and register the externship for this year's program.

Students

  • If you have already created a mentorship profile you may log-in and begin applying for externships within the NEXT space once registration opens.
  • If you do not currently have a mentorship profile, please create a NEXT profile and then you may begin the NEXT application process once registration opens. Please note we need to approve all accounts before you can begin applying, which typically occurs within 1-2 business days.

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Students

What is an externship?

The NEXT program provides students with an opportunity to see firsthand what it is like to be a professional in a career they are interested in pursuing. Students spend time observing and often working with employers in order to gain insight into the practical aspects of their potential future careers. Please note: only current Northwestern students may participate in NEXT.

Why should I participate in the externship program?

An externship is a great way to learn about the day-to-day work life of a professional in a prospective career field. The externship program offers you the chance to "test" a career without risk of a long-term commitment. It can also help you get your foot in the door for a competitive internship program or job.

Will housing, transportation, or meals be provided?

No, students are responsible for all of the above. Please keep cost in mind when considering where to apply for externships.

What do student externs do?

It depends on the host and their field of work. You may take a tour, conduct informational interviews with people in various specializations and at different levels in the organization, review company literature, sit in on meetings, ask questions about the field, organization, training, and education necessary to enter the field, and/or assist with office projects (e.g., research, report writing).

How many externships can I do?

You may participate in only one externship per academic year.

How long is an externship?

It will last one day and typically is completed between March and May. However, you may choose another date outside this time frame if it works best for you and your host or student.

Will I get paid for externship work?

No, the externship is an unpaid position, and you will not receive academic credit.

Where do I find a list of externship hosts and how do I apply?

Register for NEXT online. Student registration opens in November or December each year. Search for an externship host by company, location, and/or professional fields. To apply, submit a personal statement and upload your resume (in PDF format) for each externship opportunity to which you apply. Please note that your name and contact information must be removed from your resume.

If I apply, am I guaranteed an externship?

Although externship assignments are not guaranteed, all degree-seeking Northwestern students are encouraged to apply. Externship assignments depend on the availability of the host that you have chosen and their ranking of your essay and resume (rankings are determined by what the host believes to be the best fit). Only apply to externships in which you are interested and able to complete. Pay attention to the externship location and read the externship description carefully. By applying for an externship, you are committing to complete that specific externship should you be matched with that host. It is strongly discouraged to cancel your participation once you have been matched with a host.

What happens after I apply?

After your application has been submitted online, the host will be notified that applications are ready to be reviewed. NEXT hosts will rank all student applicants based on who they feel is most likely to benefit from the externship experience. If we match you with a host, we will notify you and your host in January. It is your responsibility to contact your host to set a date for your externship.

Should I consider the alumni host to be a potential employer?

Keep in mind that the NEXT program is not about getting a job or internship out of your experience. You may, however, inquire about internship opportunities the organization may offer. If your alumni host asks for your resume and/or inquires about your internship or job plans after graduation, feel free to share such information.

What happens if I am not matched?

If you are not matched with an externship host, there are still many opportunities for you to learn from alumni. Visit our Networking and Mentoring website to learn more about NAA and NCA programming. Create a profile in the Northwestern Network Mentorship Program to search for alumni mentors who can help advise you as you search for a job and advance in your career. In addition, please visit Northwestern Career Advancement for information on student resources, events, and career opportunities.

How can I increase my chances of being matched?

Apply to a wide range of opportunities. The more externships to which you apply, the greater your chances of being matched. Make sure to consider a variety of companies. In addition, include a thoughtful essay on why you're interested in each specific externship. Even if you are undecided and using the experience to determine if you have an interest in their career or company, discuss what sparked your interest.

If I have concerns about the program or my matched alumni host, what should I do?

Please contact Eleni Vartelas, the Northwestern Career Advancement staff liaison, at next.student@northwestern.edu or 847-491-3700.

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Alumni

What should I expect from a student extern?

Expect the student to arrive on time, be dressed appropriately, and be ready to spend the day learning, observing, and asking questions. Since the program is designed to provide students exposure to a field, it is unlikely that the student will have relevant job experience. Keep in mind that the student extern is not a “temp” and therefore should not be assigned to only clerical tasks throughout the day.

What do externs do?

It depends on the host and their field of work. You may lead a tour, organize informational interviews with people in various specializations and at different levels in your organization, provide company literature, have the extern sit in on meetings, and learn about the field, organization, training, and education necessary to enter the field. Externs may also assist with office projects (e.g., research, report writing).

Am I expected to reimburse the students in any way?

No, the externship is an unpaid position. Students are expected to make their own housing and travel arrangements and do not receive academic credit.

If I volunteer, am I guaranteed a student?

Because many factors go into selection and matching, pairing with a student is not guaranteed. If you are not matched with a student extern, there are still many valuable ways for you to offer career guidance to current Northwestern students. Create a profile with the Northwestern Network Mentorship Program and register as a mentor or visit our Networking and Mentoring website to learn more about NAA and NCA programming.

What is the process for matching?

Your externship opportunity will be available for students to view online beginning in December students will have the opportunity to apply for individual externships. You will be contacted when the student application process is completed. You will be able to view all of your applications and rank each student who applied to your externship. Once all rankings are submitted, we will run matches and contact alumni and students to notify them whether they have been matched. Students will be responsible for contacting alumni to set a date for the event.

Must I consider the student to be a potential employee?

No. NEXT is not about hiring students for a job or internship. However, if you are impressed with the student(s), you may inquire about their interest in any available positions at your organization. If you wish, you may keep in contact with the student(s) after the externship is over.

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關於導生

在校導生一定要現場參加訓練課程嗎?

不需要。此計畫開始之初,我們要求在校導生參與現場訓練,但現在不用了。在校導生只需要在報名過程看十分鐘的線上訓練影片即可。

校友導生需要參加訓練課程嗎?

不需要。在校導生必須看線上訓練影片,但校友導師和導生毋需參加現場訓練或觀看訓練影片。校友可以選擇是否透過造訪此頁面,隨時觀看專為校友量身訂製的線上訓練影片。尚未登記參與此項目也可看此影片,而確定參加項目也非硬性規定必須觀看影片。

為什麼我被拒絕了?

校友導師可能基於諸多因素拒絕您的申請,大多都非關個人;或許他們工作忙碌,或單純覺得兩人並不合適。不要沮喪,到平台上重新搜尋、申請其他導師。西北校友網絡人才濟濟,一定可以找到合適人選!

我一次可以有幾位導師?

在確定有足夠時間投注於兩段師友關係的前提下,導生在同一時間內最多可以選擇兩位導師。

我可以帶給導師何種幫助?

導生最常犯的錯誤,就是認為自己無法給導師帶來任何幫助。非也,您完全可以為這段關係賦予價值!您可以提供關於產業的不同視角、分享關於科技和應用的最新資訊,或與導師分享在您產業等級的熱門議題。您還可以分享導師可能感興趣的文章、播客、或書籍。千萬別忘了,您也擁有有力的人脈網絡:如果您在網絡中找到導師可能會願意認識的對象,可以主動提出,替導師牽線。

如果我的師友關係目標已經全數達成,但我還想繼續和導師保持關係,該怎麼辦?

如果您和導師都願意繼續師友關係,那麼歡迎設定新目標。請務必事先確認導師意願、時間,以及是否願意投注時間繼續經營師友關係,然後再設定新目標。

應該用什麼方式來經營師友關係?

導師和導生最常見的互動方式是見面談話,其他可能活動包括:進行模擬面談 / 電話面談、安排工作場所影子學習機會、修改履歷表和求職信、一起參加會議或行業博覽會。詳細建議活動和討論話題列表請參考資源庫,或點此連結:建議活動和討論主題

我應該多常和導師見面?

此計畫特意為校友設計,相當有彈性。您和您的導師對此師友關係享有絕對控制權,在關係開始時可以共同決定要多常見面。記得造訪資源庫,多加利用師友關係協議書(內含話題要點);該文件旨在協助引導您和導師在一配對後立即設定對關係的期許。一般而言,大部分師友組合每個月會見一至兩面。

師友關係有哪些禁止事項?

  • 見面或談話時請勿遲到。
  • 打扮請勿過度隨性(建議穿著著半休閒正裝 business casual)。
  • 請勿違反保密條款。您和導師的對話內容請勿外洩,務必遵守師友關係談話內容的保密協定;您與導師間的信任為首要優先順序。
  • 請勿在與導師仍不甚熟識的情況下請導師為您撰寫推薦信。您的推薦人必須非常瞭解您專業的一面(如:您過去的上司、前職或現職同事);在還未和導師建立關係前就請對方替您寫推薦信,可能會令對方相當為難。最好等到雙方建立了關係,導師也熟知您的專業身分後,再提出這樣的要求。
  • 請勿向導師追討公司職缺。倘若導師知道有適合您的職缺,他們會主動提出。向導師求職可能令對方尷尬為難。

如何刪除帳戶?

如欲永久刪除帳戶,請來信至 mentor@northwestern.edu 尋求協助。

為什麼系統不讓我申請其他導師?

您同一時間最多可以有兩位導師,待審核申請也包含在內,所以如果您有兩個尚未接到回覆的導師申請,則您的兩個導師名額都被占滿了。倘若您想申請其他導師,可以取消原來的申請;一與導師配對,名額即確定下來。

您可以隨時透過平台終結與導師的關係,騰出名額來搜尋新導師。我們鼓勵您在這麼做之前先與導師討論,確認雙方都預備好終結關係。請至資源庫搜尋師友關係最終交流指引,或直接點選此連結:師友關係最終交流指引。我們鼓勵您和導師見面,藉此資源引導最終對話。

您可以進入帳戶中的「人脈關係」標籤標示關係的終結:找到導師的圖標,點選「互動」按鈕,您會看到一個灰色的「移至過去人脈」按鈕 ,點選該按鈕後,該關係就會從現在式變成過去式。

我找到一個想合作的導師,但是找不到「申請導師」按鈕,只看到「無法申請」,這是怎麼回事?

師友關係平台允許導師同時最多和三位導生合作。導師可以在帳戶設定選擇願意合作的導生人數:一位、兩位,或三位。倘若導師的「申請導師」按鈕被「無法申請」取代,代表該導師現階段已經達到同時輔導三位導生的工作上限了;只要任何一段師友關係一終結,您就可以申請這位導師。在等待的過程中,我們建議您點選「新增書籤」按鈕,標記該導師的個人頁面,這麼一來您的書籤中就會出現該導師的快捷連結,以便您每次登入平台時迅速確認導師頁面。

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關於導師

我登記成為導師了,為什麼還沒接到申請?

感謝您願意幫助學生和校友。由於師友計畫是導生導向的計畫,您登記加入後,可能得等一陣子才會與導生配對。導生可以設定篩選條件,透過數據庫搜尋導師。請務必確保您個人檔案的完整性,並定期更新個人資訊。歡迎參考此資源加強檔案的完整性和說服力。由於導生們未必會立刻選擇您,故請做好心理準備,有可能要等上好幾個星期、甚至幾個月,才能順利與導生配對。

您可以搜尋並連繫其他參與師友計畫的導師,藉以擴展您的西北大學人脈網,同時也可以透過分享個人和專業興趣建立人脈。

我同時可以有幾位導生?

每位導師同時可以輔導三位導生。我們鼓勵您僅在真正有時間精力投注心思於三段關係時,才同時輔導三位學生。導師也可主持所謂「師友圈」,即一位導師同時與多位導生聚集的師生聚會,可能是一次性的聚集,也可以在數個星期至數個月間多次聚會。我們建議每次聚會最多開放 4 至 8 位導生參與。這類團體聚會還有一項附加優點,即導生們可以彼此擔任同儕導師。倘若您有興趣主持師友圈,歡迎來信至 mentor@northwestern.edu 尋求相關協助,並請在個人檔案中勾選師友圈,以表明主持師友圈的意願。

我會不會被大量導生申請轟炸?

不會,系統中的導師申請上限設定將防止此情況發生。您接受導師申請(順利與導生配對)後,其他導生就無法在數據庫中申請成為您的導生了。倘若能力所及,您至多可以同時輔導三位導生;欲調整您的導生人數,請登入系統,然後選擇頁面右上角、或頁面左邊的蝴蝶結的「我的帳戶」標籤,選擇「參與」,在下拉選單中選擇您願意輔導的導生人數:一位、兩位,或三位。

該如何在帳戶中調整導生人數?

欲調整您的導生人數,請登入系統,然後選擇頁面右上角、或頁面左邊的蝴蝶結的「我的帳戶」標籤,選擇「參與」,在下拉選單中選擇您願意輔導的導生人數。

如果我需要休息一陣子,是否可以暫停帳戶,不須完全將其刪除?

可以。如果您特別忙碌,需要暫時休息,可以進入系統中的「我的帳戶」無限期或限期暫停帳戶:點選「參與」標籤,取消選取「允許使用者透過西北大學人脈網師友計畫找到我」;選項下方有個時間欄位,您可以設定暫停和重啟帳戶的時間,若未設定時限,則您的帳號將無限期暫停,導生無法透過系統找到您。預備好復出時,只要登入系統,重新選取該選項,您就會再次出現在使用者的搜尋選項中。

如果我很擔心我的導生怎麼辦?如果我的導生跟我分享的個人狀況令人憂心,該如何處理?

倘若您得知您的在學導生陷入危險,或他們與您分享了令人擔憂的資訊,請立刻撥打 (847) 467-4518 或來信至 mentor@northwestern.edu 知會系統管理員。所有學生資訊都受到隱私保護,但如有必要,西北大學行政部門可能介入。我們的優先順序永遠都是學生的身心健康,所以若導師注意到令人擔憂的情況,保險起見,請隨時與我們聯繫,尋求協助。

給導師:師友關係有哪些禁止事項?

  • 別期待能與導生一見如故,瞬間默契十足。關係時常需要花時間發展,所以請保持耐心。
  • 請勿違反保密條款。您和導生的對話內容請勿外洩,務必遵守師友關係談話內容的保密協定;您與導生間的信任為首要優先順序。
  • 別告訴導生他該做什麼、怎麼做;反之,給導生建議,分享想法,鼓勵他。
  • 別害怕承認自己不知道答案,或承認錯誤;找到正確答案,和導生一起學習。看見您在學習對導生也有益處。
  • 別忘記您自己年輕時期和初出社會的生澀。如果能回到當年,您希望專業前輩能給您什麼樣的建議、如何幫助您成長?嘗試回想、提醒自己大學剛畢業或初出社會時的景況:設身處地從導生的角度思考其處境,能帶來全新視角,幫助您與導生建立關係。

如何拒絕導生的申請?

如果您決定要拒絕導生的導師申請,請登入帳戶,在您的主畫面中找到導生的頭像,按一下下面的「互動」按鈕,然後選擇紅色的「拒絕」選項。您可以純粹拒絕,也可以傳封訊息給導生。導生會收到電子通知,告知導師申請遭拒,並鼓勵他們選擇其他導師。

如何刪除帳戶?

如果您特別忙碌,需要暫時休息,請記住,您可以進入系統中的「我的帳戶」無限期或限期暫停帳戶:點選「參與」標籤,取消選取「允許使用者透過西北大學人脈網師友計畫找到我」;選項下方有個時間欄位,您可以設定暫停和重啟帳戶的時間,若未設定時限,則您的帳號將無限期暫停,導生無法透過系統找到您。預備好復出時,只要登入系統,重新選取該選項,您就會再次出現在使用者的搜尋選項中。如果您決定永久刪除帳戶,請來信至 mentor@northwestern.edu 尋求協助。